Privacy information for artists

The conditions for the use of the Plactron website and its fee-based services are available upon request for the registration of an artist account. The Plactron app is also only available to the artist as a standard user. In this respect, the terms of use and data protection information for users apply.

The use of an artist account is only permitted to persons over the age of 18.

I. Preliminary remark Data protection

In the following, we explain the processing of your personal data when using the Plactron website (hereinafter also referred to as "Plactron Artist Platform" or "Platform").

Personal data is any information relating to an identified or identifiable natural person (also referred to as "data subject"). In this context, a natural person is considered identifiable if he or she can be identified directly or indirectly, in particular by means of an association with an identifier such as a name, an identification number, location data, an online identifier or one or more special characteristics that are, for example, an expression of the economic, cultural or social identity of this natural person.

Privacy settings in the Plactron Artist Platform: The processing of personal data of the artist can be viewed, updated and adjusted via the "Privacy setting" in the Plactron Artist Platform. You can request your personal data at any time at datenschutz@plactron.com.

Notification settings: The notification settings allow you to select which notifications you would like to receive in the Plactron Artist Platform, in particular via email, etc.

If you have any questions about data processing, you can contact us at any time: datenschutz@plactron.com

Navigation overview

II. Who is responsible for data processing?

III. What personal data is collected and processed?

1. when you access the web application in your browser (information about cookies, tracking, etc.).

2. when you register on the website/platform (user data and general usage data)

3. when you use the artist functions in the app/web application.

a) Offer music: Create artist profile and booklets

b) Settlement of artist contract

4. advertising measures / notifications by e-mail / newsletter

5. when you contact us

6. in the future: when you use the "share" function

7. if you wish to exercise your data subject rights and contact us

8. we receive your personal data partly from third parties

9. we partially transfer your personal data to third parties

IV. How long is personal data stored?

V. Transfer to other countries outside the EU/EEA outside the scope of the GDPR

VI. Your rights as a data subject

1. right to information

2. right to rectify inaccurate data

3. right to deletion

4. right to restriction of processing

5. right to data portability

6. right of revocation for data processing based on your consent

7. right to object in case of data processing based on legitimate interests

8. right of appeal

VII. How best to contact us with questions about data protection in the platform

II. Who is responsible for data processing?

Responsible for data processing is the

Plactron GmbH, - Sommerstraße 20A, 82008 Unterhaching, Germany, datenschutz@plactron.comim hereinafter also "Plactron" ("we", "us", "our").

III. What personal data is collected and processed?

Both when using the Plactron Artist Platform and when selling the Artist's music using the Platform, your personal data will be collected and processed by us. The details of the data processing result from the following description of the individual processes.

1. when you access the web application in your browser (information about cookies, tracking, etc.).

Plactron collects information, which may include personally identifiable information, from your browser when you use our website and the Platform.

Third parties may also collect information about websites through cookies, plug-ins, and third-party widgets. These third parties may collect data directly from your web browser; the processing of this data is subject to their own privacy policies.

We use cookies and pixel tags, among other things, to track website usage and understand our customers' preferences (e.g., country and language selection). This enables us to provide services to our users and improve their online experience. We also use cookies and pixel tags to obtain aggregate data about web site traffic and interaction, to identify trends, and to obtain statistics to help us improve our websites. There are generally three categories of cookies that can be used:

      Functional: These cookies are needed for the basic functionality of the website and are therefore always enabled. They include cookies that allow you to be remembered when visiting our websites within a single session or, if you wish, from session to session. They help to enable the shopping cart and ordering process, assist with security issues and compliance.

      Performance: These cookies allow us to improve the functionality of our pages by tracking usage. In some cases, these cookies improve the speed with which we can process your request and allow us to remember the page settings you have chosen. Rejecting these cookies may result in poorly tailored recommendations and slow site performance.

      Social media and advertising: Advertising cookies (from third parties) collect information to better tailor advertising to your interests, both within and outside our websites. In some cases, these cookies involve the processing of your personal data. Rejecting these cookies may result in you seeing advertisements that are not as relevant to you, or not being able to link effectively to Facebook, Twitter or other social media and/or not being allowed to share content on social media.

You can adjust your advertising settings on your mobile device at the device level.  For example, to customize your advertising settings in iOS, visit Settings > Privacy > Tracking and Settings > Safari > Restrict Privacy & Security. To customize your advertising settings in Android, visit Settings > Google > Ads > Exclude interest-based ads. 

We use a variety of methods, such as cookies and pixel tags, to collect information that identifies your

      IP address,

      unique cookie identifier, cookie information, and information about whether your device has software to access certain features,

      can include unique device identifier and device type;

      Domain, browser type and language,

      Operating system and system settings,

      Country and time zone,

      previously visited websites,

      Information about your interaction with our websites, such as click-through behavior, purchases, and displayed preferences; and

      Access times and referring URLs

capture 

 

We use the following cookies in detail:

 

Cookie name

Purpose

Duration/Clearance

Legal basis

 

 

 

 

 

 

 

 

 

We use the following tracking measures in detail:

Tracking tool name

Purpose

Duration/Clearance

Legal basis

 

 

 

 

 

 

 

 

 

Via our cookie banner when calling up the website, you can make a selection of the cookies and tracking measures to be set. The functions of the website and the web applications may only be used to a limited extent if you reject certain cookies. You can reject tracking measures without any functional restrictions. You can adjust the cookie/tracking management on the website under "Cookie/tracking management".

2. when you register on the website/platform (user data and general usage data)

Before you can sell music via the app/web application, you must agree on a contract for use and remuneration with Plactron. The use of an artist account is only possible after registration and individual approval by Plactron.

If you register in the Plactron Artist Platform and use it as an artist, the following personal data will be collected and processed:

Data category

Data description

Usage data

      First registration date

      Name

      Address

      Email ID

      Profile picture

 

3. when you use the artist functions in the app/web application.

a) Offer music: Create artist profile and booklets

As soon as the registration and activation of the artist account has been carried out by Plactron, the artist can create his artist profile on the platform and e.g. fill in booklets with the contents desired by him in compliance with the terms of use and contract agreed between the artist and Plactron.

The processing of this data is based on Art. 6 (1) a) and b) DSGVO.

b) Settlement of artist contract

As an artist, you can view the following data in your account in the Plactron web application for billing the contract:

Data category

Data description

Contract, sales and payment data

      Information on invoice recipient and invoice address

      Payment method (such as Paypal)

      Necessary data for the use of the selected payment method

      Revenue and sales history

      Granted authorizations to a collecting society

 

Plactron uses your billing data exclusively for billing the contract.

Depending on the type of data relevant for billing, the processing is based on several legal bases. If Plactron processes data such as your name, address, credit card information and/or other bank and payment data, the processing of this data is also based on Art. 6 para. 1 b) DSGVO.

4. advertising measures / notifications by e-mail / newsletter

We use your e-mail address for the purpose of sending you information, i.e. to inform you about contract conclusions, changes to the functions of the platform and services offered therein as well as about the company's own products and services. The provision of an e-mail address is sufficient. The legal basis for this processing is Art. 6 para. 1 lit. c), f) and a) DSGVO (our legitimate interests to inform you about our services, fulfillment of legal information obligations).

In the case of direct marketing, you have a general right of objection, which is implemented by us without specifying a particular situation. If you wish to exercise your right of revocation or objection, an e-mail to datenschutz@plactron.mail is sufficient.

Furthermore, you can subscribe to our newsletter with information about our services and services of third parties. The legal basis for this processing is Art. 6 para. 1 lit. a), f) DSGVO. You can revoke your consent free of charge at any time for the future.

5. when you contact us

If you contact us by e-mail, telephone or fax, your inquiry including all resulting personal data (name, inquiry, and other data provided by you) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

The processing of this data is based on Art. 6 (1) lit. b DSGVO if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 para. 1 lit. a DSGVO) and/or on our legitimate interests (Art. 6 para. 1 lit. f DSGVO) in the effective processing of requests addressed to us.

The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Mandatory legal provisions - in particular compliance with legal retention periods and fulfillment of obligations to provide evidence - remain unaffected.

6. in the future: when you use the "share" function

We are constantly developing our services and functions. Currently, we do not yet offer a so-called "share" function.

However, if we offer this function in the future, this is how we expect to process your data: The share function allows you to share content using the standard functions of your end device via other services, for example, via email or on social networks that you have installed or are logged in to. Only when you actually tap the share function is the data transferred to the operating system of the end device and from there to the respective app (e.g. email program, etc.).

Further processing of the data is governed by the privacy statements of the respective networks that provide the sharing function. The purpose and scope of the data collection and the further processing and use of the data by social networks, as well as your rights in this regard and setting options for protecting your privacy, can be found in the privacy notices of the respective networks.

7. if you wish to exercise your data subject rights and contact us

We will not disclose your personal data to third parties for the purpose of requesting information or otherwise asserting your rights as a data subject, unless this is necessary for the assertion of or defense against legal claims or for proof of compliance with our obligations vis-à-vis the data protection supervisory authority.

Your personal data will be used by us after processing your input on the data subject rights for evidence purposes vis-à-vis the data protection supervisory authorities and stored for this purpose. This means that we only process or store your data in order to be able to prove that and how we have responded to your request. We will continue to store this data for 12 months from the end of the calendar year in which we received your input as a data subject for this purpose and will then delete it if it is no longer required for the defense against or assertion of legal claims.

This processing of your data is necessary to protect our overriding legitimate interests and to fulfill our legal obligations. The legal basis for the processing of your personal data in the context of asserting your data subject rights against us is Art. 6 (1) c) and f) DSGVO. Since we, as the data controller, are accountable to data protection supervisory authorities (Art. 5 DSGVO), our legitimate interest in being able to demonstrate our legal obligations to supervisory authorities prevails. If applicable, we may further require your personal data in case of defense against and assertion of legal claims.

8. we receive your personal data partly from third parties

In some cases, we receive data from other data controllers or private parties:

Data source category

Category

In the future: Authentication partner

You register in the Plactron Artist Platform account with other providers. In this case, we receive your personal data for registration and user access from these third parties.

Technical service partners

Certain technical data is provided to us by technical service providers, such as mapping IP addresses to non-exact location data (e.g., city, state), so that we can provide the Plactron Artist Platform and its content and features in compliance with licensing requirements.

Furthermore, we receive data via/from our application hoster and programmers (processors) who support us in the technical implementation of the app, platform and its functions.

Cooperation partner

We are constantly developing our platform/app functions. This includes the possibility to get in touch with cooperation partners like (studios, online stores for music equipment, merchandising providers, ticket stores, consultants, intermediaries, etc.).

In the case of individual cooperation partners, we may then receive information as to whether you have concluded a contract after being redirected from the platform to the cooperation partner's website. We do not receive any further information.

 

Any receipt and disclosure of personal data is justified by the fact that we have a legitimate interest in adapting our offers/services to the economic and legal circumstances as necessary, and thus also your rights and interest in the lawful use of our offers/services in compliance with legal requirements (e.g. licensing requirements) must be met, and to protect you from improper use of your data.

9. we partially transfer your personal data to third parties

 

Data source category

Category

In the future: Authentication partner

You register in the Plactron Artist Platform via your artist account with other providers. In this case, we receive your personal data for registration and user access from these third parties. The authentication partner receives your request for registration in our app. You can ask your authentication partner which data it collects and processes in addition. 

Viewable profile data

Your username, your profile picture, which users and artists you follow and who follows you (artist), the last music albums/tracks you played and your shared playlists, if any, are visible to other users and artists in the Plactron app.

It is planned that in the future you will be able to share further details and information for publication via the Plactron platform for viewing in the Plactron app (e.g. via the "Share" function).

Payment service provider/tax advisor/accountant/auditor/lawyer

The data for processing the payment according to the contract agreed with between the artist and Plactron for offering his music to private users via the Plactron app will be processed payment service provider/bank.

Within the scope of the contract processing between the artist and Plactron, it may become necessary for us to call upon the support of the members of the tax consulting and legal consulting professions. This can then receive the information on the contractual partner and contractual relationship necessary for the consultation.

Technical service partners

Certain technical data is provided to us by technical service providers, such as the mapping of IP addresses to non-exact location data (e.g., city, state), so that we can provide the Plactron App and its content and features in compliance with licensing requirements.

Furthermore, we receive data via/from our application hoster and programmers (processors) who support us in the technical implementation of the platform, app and their functions. We therefore work with service providers (so-called order processors) who support us in this regard. For the operation of our app, we use service providers that we have carefully selected and with whom we have concluded corresponding contracts for order processing to comply with the regulations from the DSGVO and the BDSG.

Cooperation partner

We are constantly developing our app functions and web application for artists. This includes opening the possibility for the artist to connect with cooperation partners like (studios, online stores for music equipment, merchandising providers, ticket stores, consultants, intermediaries, etc.).

So if you call up the offers of our cooperation partners via the app, information can be collected from these cooperation partners about which application/website the request was forwarded via.

Collecting societies

The order of individual music titles, albums, lyrics, music videos and other retrievable content can and must be recorded in part for licensing reasons and for billing purposes. Data collected in the course of the recording process will be treated as strictly confidential and will not be published under any circumstances. In individual cases, if necessary, the disclosure to one of the collecting societies that represent the interests of the artists who are registered with them (eg GEMA) passed on, in order to enable here nach Urhebergesetz vorgesehe participation of artists in the uses of your works.

Fulfillment of legal obligation

Your data will be transferred to public authorities, including tax authorities, law enforcement agencies, data protection supervisory authorities, lawyers, courts or the employment agency (in the case of applicants) if a legal obligation exists. In addition, data will only be transferred to third parties if this is necessary for the above-mentioned purposes, is permitted by law, you have given your prior consent or this is necessary for the defense against or assertion of legal claims against you/us.

Legal succession

As part of the further development of Plactron and its business model, the corporate structure of Plactron may change. This may occur, for example, through a change in legal form, or subsidiaries, parts of companies or components may be founded, bought or sold. In such transactions, your information may be transferred along with the part of Plactron being transferred. In any transfer of personal information to third parties to the extent described above, Plactron will ensure that it is done in accordance with this Privacy Notice, applicable data protection law and after informing you.

Any disclosure of personal data is justified by the fact that Plactron has a legitimate interest in adapting our corporate form to the economic and legal circumstances as required and that your rights and interests in the protection of your personal data within the meaning of Art. 6 (1) f) DSGVO are not overridden.

Data analysis, research

For the purpose of conducting scientific analysis, studies and research, we may share pseudonymized (anonymized to the extent possible) personal data with third parties in order to improve our services and offerings and tailor them to the needs of our users and artists.

 

Furthermore, we do not pass on your data to third parties, either for a fee or free of charge, without your permission. We only transfer your personal data to service providers and cooperation partners who are not our order processors if there is a legal basis for this, e.g. if you give your consent for this, your registration in the Plactron app, platform or directly request the services of these third parties. You can revoke this consent at any time free of charge with effect for the future.

For example, they may share your personal data with artists, record companies or other partners who wish to send you news or promotional offers directly. This data processing is the responsibility of this third party.

IV. How long is personal data stored?

Your personal data will be stored for the duration of the contract and then until the specified purpose is achieved with a subsequent review period and, if necessary, archived for retention periods to be observed (e.g. for contracts and invoices, of at least 6 years from the end of the calendar year of origin) and then irrevocably deleted.

User data and usage data will be archived for up to 4 years from the end of the calendar year in which the artist's contract is terminated, unless longer statutory retention periods are relevant (e.g. in tax and commercial law in the case of invoices, receipts and commercial letters).

In the event of an assertion of rights and/or legal defense, we shall retain any enforcement titles acquired therefrom until settlement, but no longer than 31 years from the end of the calendar year in which the title arose.

As far as and as soon as possible, personal data will be pseudonymized.

V. Transfer to other countries outside the EU/EEA outside the scope of the GDPR

We currently provide for data processing and data storage by contract with our service providers and service partners exclusively in Germany and the EU/EEA. A transfer of the user's personal data to countries outside the EU/EEA is currently not actively carried out by us, the platform or the app. 

However, a transfer to third countries may take place through the use of the network functions/sharing functions. The providers of these functions may belong to an international group (e.g. with parent companies in the USA, China). The user should therefore carefully read the privacy information, of the social networks selected by the user as well as (future) authentication partners (social media accounts). We have no influence on this data processing by third parties selected by the artist, as the selection of these third parties is made by the artist.

VI. Your rights as a data subject

To exercise or assert your rights below, please contact us at the above contact address or by e-mail at: datenschutz@plactron.com.

1. right to information

You have the right to obtain from Plactron at any time information about the personal data processed by Plactron concerning you within the scope of Art. 15 DSGVO.

2. right to rectify inaccurate data

You have the right to demand that Plactron immediately correct the personal data concerning you if it should be inaccurate.

3. right to deletion

You have the right to request that Plactron erase the personal data concerning you under the conditions described in Art. 17 DSGVO. These conditions provide in particular for a right to erasure if the personal data are no longer necessary for the purposes for which they were collected or otherwise processed, as well as in cases of unlawful processing, the existence of an objection or the existence of an obligation to erase under Union law or the law of the Member State to which Plactron is subject. For the period of data storage, please also refer to the section "How long is data stored" in this data protection information.

4. right to restriction of processing

You have the right to request Plactron to restrict processing in accordance with Art. 18 DSGVO. This right exists in particular if the accuracy of the personal data is disputed between you and Plactron, for the duration that the verification of the accuracy requires, as well as in the event that you request restricted processing instead of erasure in the case of an existing right to erasure. Furthermore, you have the right to restriction in the event that the data is no longer necessary for the purposes pursued by Plactron, but you require it for the assertion, exercise or defense of legal claims, as well as if the successful exercise of an objection is still disputed between Plactron and you.

5. right to data portability

You have the right to obtain from Plactron the personal data concerning you that you have provided to Plactron in a structured, commonly used, machine-readable format in accordance with Art. 20 DSGVO.

 

6. right of revocation for data processing based on your consent

You have the right to revoke your consent to data processing at any time. However, the revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation (no revocation for the past).

To exercise your right of withdrawal, please contact us by e-mail at: datenschutz@plactron.com

 

7. right to object in case of data processing based on legitimate interests

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out, inter alia, on the basis of Article 6(1)(f) DSGVO, in accordance with Article 21 DSGVO.  Plactron will stop processing your personal data, unless Plactron can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the purpose of asserting, exercising or defending legal claims. In the case of direct marketing, you may exercise your right to object without giving any reasons.

To exercise your right to object, please contact us by e-mail at: datenschutz@plactron.com

8. right of appeal

If you are of the opinion that processing is taking place on our website, in our Plactron App and/or Plactron Artist Platform that is questionable under data protection law, you can also contact the supervisory authority responsible for you or for us (our company's registered office is in Munich, Bavaria) for data protection.

You can find out which supervisory authority is responsible for you on the website of the Federal Commissioner for Data Protection and Freedom of Information at the following link:

https://www.bfdi.bund.de/[...]/SupervisorsNonOeffArea_list.html

VII. How best to contact us with questions about data protection in the platform

If you have any questions or comments regarding the handling of your personal data or if you wish to exercise your rights as a data subject under the GDPR, please contact Plactron at the following contact details: datenschutz@plactron.com